Whilst every effort has been made to ensure that the information contained on this website is accurate and up to date, 1820 Watches will not be held liable for any errors, omissions or price changes.
In the event that we are out of stock of an item, we will contact you to advise you of the lead time or offer you a suitable alternative product. Title of goods does not pass to the purchaser until such time as the goods are paid for in full.
Payments: We accept all major credit cards.
Discount codes: Please note that only one discount code may be applied per order. Discount codes are only valid on non-sale items.
Returns: If you are not entirely satisfied for any reason whatsoever with your decision to purchase a watch you may request a full refund within 30 days of receipt of your purchase. We will gladly refund your transaction in full to the original credit card used at the time of purchase. For this policy to apply the item must be undamaged and not have been opened or used, show no sign of cosmetic wear, and must be returned to our address. Goods must be received by us in the condition they left us i.e. in the original packaging and unused. Any specially arranged services for which a charge has been made e.g. Saturday delivery will not be refunded, nor will any postage charges. Refunds will be made within 7 days of the arrival of the product back with us. Customers wishing to return an item to us for a refund will need to organise safe shipping of the product back to us at their own expense.
Privacy: We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. We may also use it to tell you about changes to our services or about special offers we think you'll find valuable. We do not sell, trade or rent your personal information to third parties.
Disclaimers: We endeavour to keep product information as up to date as possible. However, specifications are liable to change without notice. Product photographs are intended to illustrate the particular model as best they can. While every effort is made to provide accurate and up to date information we cannot be held responsible for any errors or omissions on our website.
We endeavour to ensure that all pricing information on the website is accurate. In rare instances an error may occur and goods may be mispriced.
If a pricing error is discovered or an order is placed at an erroneous price we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order.
We will not be obliged to supply goods at the incorrect price. All orders made by you through the website are subject to acceptance by us.
We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances.
1820 Watches Ltd act as the disclosed selling agents of BenEly Inc., a company incorporated in the United States. Therefore, any items supplied by us, are sold on behalf of BenEly Inc., the legal title holder and seller of the goods, on whose behalf we also collect payment.
After submitting an order to us we will send you an order acknowledgement email with your order number and details of the goods that you have ordered. Please note this email is an acknowledgement and is not an acceptance of your order.
Any email or other electronic acknowledgement by us of receipt of an order placed by you does not constitute legal acceptance by us of your order.
Limitation of Liability: We will not be held responsible for any injury, accidents or damage to property which might occur in the use or misuse of our products.
Customer Complaints: Whilst we make every effort to ensure that the service and products that we provide are to your satisfaction, in the event of you having a complaint then please email us at email@example.com